CND Shipping & Production

Shipping Information

Do you offer Free Shipping?

We offer free ground shipping on all orders over $149.

In order to qualify for the free shipping, your online cart subtotal must meet or exceed $149 after any promotional discounts have been applied.

Sales taxes and/or any shipping charges are not inclusive.


How much does shipping cost?

If your order value is not eligible for free shipping, we charge a low flat rate of $16.99 for ground shipping to anywhere in Canada (except for Northwest Territories, Nunavut & Yukon).

Rural Deliveries

Rural delivery surcharges may be applicable to your order depending on your location. These surcharges are determined by the couriers as the cost of delivering to remote locations are more expensive.

If a surcharge is applicable to your order, our customer service department will contact you.


Where does Canvas & Decor ship to?

Our Canadian online store canvasndecor.ca ships anywhere in Canada. If you would like to have your order shipped outside of Canada, please contact our team.


Can I pick up my order locally?

All orders can be picked up locally by appointment only at this time at our London, Ontario location. Please contact us to schedule an appointment.


Will my package(s) arrive in good condition?

All orders are packaged with highly durable packaging materials. Out of thousands of shipments we send out each year, literally a small fraction of them get damaged.

No need to worry though! If your package(s) get damaged in transit, we will gladly have your photo art replaced and shipped out again.


How long will it take for my package to be delivered?

Our standard shipping service is by ground across Canada except for Northwest Territories, Nunavut and Yukon.

Below are estimated transit times by province.

Deliveries to rural, remote and small townships may require additional time.

      • Quebec & Ontario: 1-2 Business days
      • Nova Scotia: 2-3 Business days
      • Newfoundland & Labrador: 4-6 Business days
      • Prince Edward Island: 2-4 Business days
      • New Brunswick: 2-4 Business days
      • Manitoba: 2-3 Business days
      • Saskatchewan: 3-4 Business days
      • Alberta: 3-4 Business days
      • British Columbia: 4-6 Business days
      • Yukon: 7-12 Business days
      • Nunavut: 7-12 Business days
      • North West Territories: 7-12 Business days

Production Information

What is your standard production time?

Our average production time for all photo art products are 5-7 business days.

During peak seasons, timelines may take longer due to higher order volumes.


I need my order rushed for same or next day shipping?

If you need your order rushed, a “rush service” fee may apply.

Depending on our production schedules we will have your order prioritized to be completed within 1-2 business days.